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Fire & Water - Cleanup & Restoration

How to Pick the Best Commercial Restoration Team for Fire or Water Damage

9/22/2021 (Permalink)

Blog Summary: Picking the best commercial restoration company to handle water or fire damage can be tricky. The experts at SERVPRO have seven proven tips for business owners looking to find the right team for property restoration in Austin.

Fire and water damage—which often go hand-in-hand—can do a devastating amount of damage very quickly. Unfortunately, delayed action or improper restoration techniques can lead to even more costly repairs. Working with an experienced fire and water restoration company is crucial to minimizing both the risk of further damage and costs.

However, with hundreds of water and fire restoration companies in the Austin area, it can be challenging to find the right option. The experts at SERVPRO are here to offer proven tips to choose the best commercial damage restoration team for water or fire damage.

How to Pick the Best Commercial Restoration Team for Fire or Water Damage at Your Business

1.24/7 Availability

Fixing water or fire damage as soon as possible minimizes the risk of long-term property damage. For instance, quick water cleanup can prevent mold growth, eliminating the need to worry about the extra cost of mold removal services. That’s why it’s best to look for fire or water restoration companies that offer 24/7 services.

2.Response Time

24/7 availability is a solid place to start, but the company should also offer fast response times 24/7. Generally, that means looking for an emergency water restoration company. These providers have the training and equipment to arrive fast and get the job done fast.

3.Choose Local Contractors

Choosing a local contractor for commercial water damage or fire damage restoration has several benefits. For example, a local contractor will usually arrive faster to provide fire or water cleanup services. A local contractor will also be familiar with the local laws and permitting that govern commercial restoration projects here in Austin.

4.Licensed and Insured Company

It’s best to only work with licensed water and fire restoration companies. A license shows that a company has received proper training, proved its competence, and adheres to the industry standards and best practices.

Likewise, only hire an insured commercial restoration company. Working with an insured contractor prevents the risk of having to pay for any damage or injury that occurs during the property restoration process.


Having industry certifications alongside the necessary licenses proves that a restoration company is willing to go the extra mile to provide customers with the best services. As certifications require yearly renewals, certified companies also need to keep upgrading their skills and learn the latest and best solutions.

Looking for commercial restoration companies with well-known, respected certifications, such as:

AMRT (Applied Microbial Remediation Technician)

ASD (Applied Structural Drying Technician)

IICRC (Institute of Inspection Cleaning and Restoration Certification)

6.Equipment and Expertise

Depending on their specialty, not all restoration companies will have the equipment and expertise to handle both water and fire damage. For example, mold remediation companies may not have experience with smoke damage. As such, before hiring a company, verify that they have the equipment and expertise to provide the specific type of commercial cleaning service needed.

7.Customer Reviews

If a company has mostly positive reviews, chances are they offer quality services. However, avoid simply picking a company because they have positive reviews. Some less-than-reputable contractors generate their own fake reviews. Consider the company’s overall review profile as a whole alongside other factors, such as their certifications and licensing.

About SERVPRO of Lakeway

SERVPRO is a top provider of commercial restoration services with 1,700+ franchise locations across the US. They offer rapid response times, hold the highest certifications in the industry, and are dedicated to nothing less than exceptional customer service.

Experience their industry-leading fire, water, and mold remediation services in West Lake Hills, TX today by dialing (512) 261-4790 or emailing mpraytor@SERVPROhydepark.com. Alternatively, visit their office at 12600 Hill Country Boulevard, Suite R-275, Bee Cave, TX 78738, or follow them on Facebook to learn more about commercial damage restoration.

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