Recent Commercial Posts

Why You Shouldn’t Clean Puffback Soot Yourself?

10/13/2022 (Permalink)

Cleaning puffback soot requires special tools and methods

Should You Clean Puffback Soot Yourself?

Puffback is a term used to describe the soot that gets left behind after a fire. There are several types of puffback damage, but it is important to know what type of damage you have before attempting to clean it up yourself. The reason why you shouldn’t clean up puffback soot yourself is because it can be dangerous and difficult to do correctly. Instead, hire professionals, such as SERVPRO of Lakeway/Westlake, who will ensure that they are properly cleaning your Lakeway home so there are no potential risks involved with trying to do this on your own.

What is Puffback Damage?

Puffback is type of fire that happens when there is excessive heat and pressure in the furnace. It's most often caused by a furnace malfunction, but it can also be caused by other problems with your home's heating system. Puffback damage isn't limited to just one type of flue pipe—it can happen with all types, including those made of plastic, steel, or aluminum.

If you have puffback damage to your flue pipe, it should be replaced immediately so that it doesn't lead to any further problems with your heating system down the road!

What Steps To Take After a Puffback Damage?

A puffback damage can be a very traumatic event for you and your family. It’s important to know that it is not safe to clean puffback soot yourself. If you do, you may cause further damage to your home and property—and potentially make things worse if there are any chemicals in the soot.

We recommend calling in a professional when it comes to cleaning up after a puffback disaster. Our trained technicians have years of experience dealing with this kind of situation, so they know exactly what steps need to be taken to restore the affected area back to normal as quickly as possible. We can also help with insurance claims on behalf of our clients, if necessary, which can help save time and money when trying to get back into normal living conditions after a fire in your home or business premises.

Why Shouldn’t You Clean Puffback Soot Yourself?

Well, there are many reasons why you should leave it to the professionals. Firstly, puffback soot contains chemicals that can be harmful for your health if not handled properly. If you don't know how to handle these substances and if you don’t have the appropriate safety equipment, then the risk of getting injured is high. 

Secondly, cleaning puffback soot requires special tools and methods which only experienced professionals know how to use. In addition to that, a professional will be able to clean up all the remaining messes caused by a fire more effectively than someone without the experience and equipment could.

 Finally: hiring a professional fire cleanup company saves you both time and money. Generally, you don’t want to clean up after a puffback yourself. It is best to leave it for the experts.

We hope that by reading this article, you have gained a better understanding of what puffback damage is and how to prevent it in the future. Cleaning up after a puffback is not easy, it should be done with the right knowledge and equipment. If you have any questions about cleaning up after your own puffback, contact us today! We’re happy to answer all your questions about the process and can help clean up your property so that it looks like new again.

3 Water Problems You Might Find In Your Commercial Building

9/21/2022 (Permalink)

Don't wait to fix a leaking pipe.

Three Potential Water Issues in Commercial Buildings

If you own a commercial building in Barton Creek, TX, it is likely that you have experienced at least a few water problems. Sometimes these are easy to fix, but some problems, like leaking pipes, can cause lasting damage. If you have any of the following issues, it is best to have them repaired as soon as possible.

1. Leaking Water
This problem is not exclusive to leaking pipes. Any equipment in your building that uses water, such as sinks, toilets, drinking fountains and washing machines, can contribute to this issue. Over time, if the leak is not repaired, it can cause damage to the building and cost you money by adding to your water bill.

2. Clogged Drains
If you are having trouble with sink or toilet backup, then you may have clogging in your drains. Certain items, when they are flushed down the toilet or rinsed down the sink, can contribute to a blockage in the pipes leading away from your building. When this happens, the water will not drain as quickly as it should which can cause backups in the plumbing. In order to prevent this, you should be clear about what items can be disposed of in this way.

3. Broken Pipes
Along with leaks, a pipe break is a common source of water damage. In some cases, such as frozen pipes, this can be caused by severe weather. Other times, it is simply the result of normal wear and tear. Be sure to do regular maintenance on building materials and equipment to reduce the likelihood of broken items.
While leaking pipes and other problems can cause quite a bit of damage to your property, a water damage restoration company can help get everything back in working order. It is best to catch these issues early to keep them from worsening, but even large amounts of damage can be repaired by experienced professionals.

What To Expect From the Disaster Recovery Process

8/18/2022 (Permalink)

If your business has beed damaged by major disaster SERVPRO certified experts can help.

The Disaster Recovery Process: What to Expect

When businesses are hit by a major disaster and require extensive cleaning and repairs, only certified experts can help. Here is what you can expect the disaster recovery process to look like if your commercial property is impacted by a catastrophic event in Zilker, TX.

1. Storm Damage Response Teams Will Band Together
When a severe storm or hurricane rips through one area, the level of commercial damage will often require an increase in manpower. Your local damage cleanup and restoration company can lead the efforts within the community, though that may not be enough on its own. In large-scale events, these experts can rely on their corporate network of support. If needed, a surplus of certified technicians and industry-standard equipment will be available at their beck and call.

2. Extensive Cleanup Will Ensue
Whether your business has been flooded by a hurricane or damaged by a raging wildfire, the disaster recovery process will require extensive cleanup. This could involve the extraction of water and drying of the building, or removing soot and smoke buildup from the structure. Additionally, deep disinfecting and sanitizing will need to occur to get the building sterile before any repairs can begin. Trust only experts to intervene here as improper cleaning methods can cause more damage to the structure.

3. A Lengthy Repair Process Is Possible
While local storm response teams can receive additional help, the effort to repair buildings after a catastrophic event is immense. Even with extra crews working, the extent of damage in these large-scale events often means the repair process will take longer than a minor instance. The full restoration project will vary for every case, but could include full reconstruction of portions of the building.
If your business is hit by a major storm, expect the disaster recovery process to feature a large network of response teams, extensive cleanup and a longer timeline for repairs.

Pretesting Keeps Insurance Claims Down These 3 Ways

6/13/2022 (Permalink)

Mold and other harmful bacteria can grow easily in a moist environment.

Three Ways Pretesting Reduces Insurance Claims

When your client in Oak Hill, TX, has property damage from roof damage or a leaky pipe, you need the right information to make an accurate claim. Pretesting the harmed area by restoration experts can provide you with a proper assessment of the source of the problem. They can also mitigate all damages to keep insurance costs down. Here's how.

1. Restoration Experts Can Identify the Water Source
Water damage restoration experts will inspect the area and find the source of the leak so it can be stopped. Unless the water is prevented from further entering the home, the drying process can't begin. Mold and other bacteria can grow easily in a moist environment. By finding the source and stopping it, inspection experts prevent further damage. It's an effective way to keep insurance costs down.

2. Expert Pretesting Identifies the Type of Damage for More Efficient Restoration
You don't want to just stop further damage. You need an assessment of the extent of the damage and an effective plan for restoring the property "Like it never even happened." SERVPRO's team of experts will come up with an accurate assessment of the costs. They'll also do a complete safety inspection to ensure all problem areas are rendered harmless.

3. SERVPRO Provides Detailed Information
SERVPRO's team of experts can give the insurance agent the detailed information needed to file an accurate insurance claim. Pretesting provides a detailed list of the damages along with pictures so you have an accurate idea of the actual damages and make the best decision for your clients and your insurance company.
Water damage from condensation or roof damage as well as a leaky pipe can cause devastating harm. Fortunately, with the right professional help, you can provide your clients with the help they need while saving your company money.

3 Causes of Commercial Building Water Damage to Look Out For

12/6/2021 (Permalink)

Blog Summary: SERVPRO,  near West Lake Hills, TX, lets business owners know what to look out for when it comes to water damage in their buildings and reminds those owners to call professional water damage companies as soon as they see any of these signs.

SERVPRO is the premier choice for water damage restoration in central Texas, offering safe, efficient water cleanup and damage repair at affordable rates. The SERVPRO team understands that running a business is a complicated, demanding task and that dealing with unexpected water damage on top of everything else can be stressful. That’s why calling the professionals is the right choice: they’ll do the work for you, identifying and fixing all water damage problems while working with insurance directly. SERVPRO will take the stress out of any and every commercial water damage need.

3 Causes of Commercial Water Damage to Be Aware of Before Calling in SERVPRO

  1. Damage to Any of the Business’ Roofing

A loose tile or two may not seem like more than a minor annoyance, but it can be a sign of a bigger issue. When rain hits, a damaged roof can leak, causing significant commercial water damage. Water can leak down from upper floors, wreaking havoc on a whole building. It’s important to keep a building’s roof properly maintained to ensure that this doesn’t happen. That said if a damaged roof leads to the elements invading a business, SERVPRO’s professional technicians can help put everything back the way it was and get everyone back to the office quickly and safely.

  1. HVAC System Issues

HVAC units work hard to cool and heat multi-story office buildings, and any breakdown or even just age can cause problems. The ducts an HVAC system uses can get worn down or damaged, and when that happens, water can leak into the building, leading to the need for mold removal or worse. HVAC units should be regularly maintained and their ducts cleaned out frequently to make sure that everything is running smoothly. Of course, even with regular maintenance, the unexpected can still happen. That’s why SERVPRO is ready to assist with mold removal or any other water damage-related needs. Mold remediation companies are always here to tackle even the toughest of mold infestations and leave every building looking and smelling its best.

  1. Issues with Pipes and Sprinklers

This may sound obvious, but it can be easy to miss for those who don’t know the signs. Even if the sprinklers in a building seldom see use, it’s important to keep them maintained like any other part of the building and keep an eye out for leaks or standing water. Pipes might be more difficult, being in the walls, but wet spots on walls may be indications of old, rusted, or broken pipes. These issues should be addressed as soon as they’re noticed to minimize the damage they can cause. Northern Arizona University provides an example of the sort of guidelines that commercial cleaning services like SERVPRO follow to clean out businesses to the highest possible standard. Customers can feel secure in their choice to leave things to the experts.

SERVPRO’s team stands ready to fix any and all commercial water damage in and around West Lake Hills, TX. The team spots the signs business owners might miss, and works efficiently to restore what’s been damaged. To schedule a visit or get a consultation, call SERVPRO at (512) 261-4790 or visit the website and see what SERVPRO can do for you!

How to Pick the Best Commercial Restoration Team for Fire or Water Damage

9/22/2021 (Permalink)

Blog Summary: Picking the best commercial restoration company to handle water or fire damage can be tricky. The experts at SERVPRO have seven proven tips for business owners looking to find the right team for property restoration in Austin.

Fire and water damage—which often go hand-in-hand—can do a devastating amount of damage very quickly. Unfortunately, delayed action or improper restoration techniques can lead to even more costly repairs. Working with an experienced fire and water restoration company is crucial to minimizing both the risk of further damage and costs.

However, with hundreds of water and fire restoration companies in the Austin area, it can be challenging to find the right option. The experts at SERVPRO are here to offer proven tips to choose the best commercial damage restoration team for water or fire damage.

How to Pick the Best Commercial Restoration Team for Fire or Water Damage at Your Business

1.24/7 Availability

Fixing water or fire damage as soon as possible minimizes the risk of long-term property damage. For instance, quick water cleanup can prevent mold growth, eliminating the need to worry about the extra cost of mold removal services. That’s why it’s best to look for fire or water restoration companies that offer 24/7 services.

2.Response Time

24/7 availability is a solid place to start, but the company should also offer fast response times 24/7. Generally, that means looking for an emergency water restoration company. These providers have the training and equipment to arrive fast and get the job done fast.

3.Choose Local Contractors

Choosing a local contractor for commercial water damage or fire damage restoration has several benefits. For example, a local contractor will usually arrive faster to provide fire or water cleanup services. A local contractor will also be familiar with the local laws and permitting that govern commercial restoration projects here in Austin.

4.Licensed and Insured Company

It’s best to only work with licensed water and fire restoration companies. A license shows that a company has received proper training, proved its competence, and adheres to the industry standards and best practices.

Likewise, only hire an insured commercial restoration company. Working with an insured contractor prevents the risk of having to pay for any damage or injury that occurs during the property restoration process.


Having industry certifications alongside the necessary licenses proves that a restoration company is willing to go the extra mile to provide customers with the best services. As certifications require yearly renewals, certified companies also need to keep upgrading their skills and learn the latest and best solutions.

Looking for commercial restoration companies with well-known, respected certifications, such as:

AMRT (Applied Microbial Remediation Technician)

ASD (Applied Structural Drying Technician)

IICRC (Institute of Inspection Cleaning and Restoration Certification)

6.Equipment and Expertise

Depending on their specialty, not all restoration companies will have the equipment and expertise to handle both water and fire damage. For example, mold remediation companies may not have experience with smoke damage. As such, before hiring a company, verify that they have the equipment and expertise to provide the specific type of commercial cleaning service needed.

7.Customer Reviews

If a company has mostly positive reviews, chances are they offer quality services. However, avoid simply picking a company because they have positive reviews. Some less-than-reputable contractors generate their own fake reviews. Consider the company’s overall review profile as a whole alongside other factors, such as their certifications and licensing.

About SERVPRO of Lakeway

SERVPRO is a top provider of commercial restoration services with 1,700+ franchise locations across the US. They offer rapid response times, hold the highest certifications in the industry, and are dedicated to nothing less than exceptional customer service.

Experience their industry-leading fire, water, and mold remediation services in West Lake Hills, TX today by dialing (512) 261-4790 or emailing Alternatively, visit their office at 12600 Hill Country Boulevard, Suite R-275, Bee Cave, TX 78738, or follow them on Facebook to learn more about commercial damage restoration.

SERVPRO: Important fire safety tips for retail stores

8/24/2021 (Permalink)

Blog summary: SERVPRO shares how retail stores can prevent fire damage by following certain precautions.

Fire safety tips for retail stores

Retail stores are usually at high fire risk. By creating a fire protection plan, managers and store owners can minimize fire dangers, protect their clients, and continue running a flourishing business. SERVPRO, a fire damage restoration service, shares some advice.

Identifying the common fire hazards in retail stores:

  • Electrical wiring/outlets
  • Lighting
  • Gas lines
  • HVAC/furnace systems and motors
  • Kitchen/break room cooking appliances
  • Potentially flammable products like chemicals, clothing, paper
  • Vandals
  • Lightening

5 fire safety tips

  1. Utilize a daily fire safety checklist 

Making fire prevention a part of daily routine is the first step towards fire safety. This safety checklist must be followed by employees daily and every task must be ticked off at the closing time. Here’s what this daily checklist can include:

  1. The routine must include inspections, repair, and maintenance of electrical wires, gas lines, plumbing, utility connections, and all fire-protection equipment. This ensures that these items don’t pose a fire hazard and function properly when needed.
  2. Keep flammable items such as paper, clothing, and chemicals away from electrical outlets, flames, and static electricity. 
  3. Keep the kitchen or break room with a hot plate, toaster, or cooking surface, grease-free and clear of clutter. Cooking is one of the biggest causes of commercial fires in the country. 
  4. Dispose of the trash properly - away from electrical and gas appliances that can spark a fire. Trash should not block doorways and evacuation paths during emergencies. An uncluttered space allows for more safety.
  1. Monthly inspection of fire extinguishers 

Fire safety and prevention are incomplete without well-maintained, portable fire extinguishers. It is imperative to ensure they are functional in the event of a fire. 

Some basic fire extinguisher rules and recommendations:

  1. Within 75 feet: The distance to the nearest fire extinguisher in any given direction should not exceed 75 feet.
  2. The right extinguisher: For every kind of fire, there is a specific fire extinguisher. ABC-class extinguishers put out fires caused by flammable liquids, electronic equipment, and burning paper or plastic. K-class are meant to be used in kitchens and within 30 ft. of cooking equipment.
  3. The staff must be trained on how and where to use extinguishers 
  4. Monthly inspections as per OSHA (Occupational Safety and Health Administration) and NFPA (The National Fire Protection Association) should be conducted by trained employees to ensure the pressure gauge is on full (needle to green), the hose intact, and the pin securely in place. Annual inspections must be performed by a certified professional and reported to the appropriate organizations.
  1. Employee training

Proper employee training that is in tandem with NFPA and OSHA standards must be conducted by the business owners. All employees must be trained on fire safety protocol, evacuation procedures, and the use of fire safety equipment. Employees must know the location of all fire extinguishers and fire exits and the procedure to escort customers to safety. A mandatory annual fire safety refresher course is a must for all staff.

Assigning employees specific tasks such as shutting off gas and electrical power and evacuation helps to be more organized during a fire incident.

  1. Fire sprinkler inspection and maintenance

Regardless of the size of the store and volume of merchandise, fire sprinklers and/or fire suppression systems are the best line of defense against fire damage and loss of life. However, a sprinkler or fire suppression system that has not been maintained and is not code-compliant is useless. Unfortunately, not all retail businesses are required by law to have these systems. Businesses that do install these systems must get their quarterly and annual inspections conducted by a state-licensed technician and as mandated by the NFPA code.

  1. Fire Alarm Monitoring 

No fire safety plan is complete without fire alarm monitoring. This system cuts down on firefighter notification time and speeds up their arrival, saving merchandise, property, and lives. It also ensures that all false alarms are ruled out before alerting for help. This is especially helpful when the store is closed and there is no one to watch the store. Statistically, arsonists were responsible for setting 10,200 non-residential fires in 2018, a 15% increase over ten years. Fire alarm monitoring helps thwart such ill intentions.

Following these tips can really help prevent a fire disaster and the accompanying losses in terms of money and lives. In case of fire damage, retail store owners must reach out to a professional fire damage restoration company such as SERVPRO to restore their property to its original glory.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Lakeway / Westlake is always updating its fleet and equipment so clients in Lakeway, Westlake, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For fire damage restoration services, call SERVPRO of Lakeway / Westlake today at (512) 261-4790

SERVPRO: Flood Damage Risks and Preventive Measures for Commercial Buildings

6/23/2021 (Permalink)

Blog summary: The SERVPRO article discusses the risks posed by storm-related flooding to commercial buildings and the preventive measures that can be taken to mitigate the impact of these floods.

Flood damage risks and preventive measures for commercial buildings

Weather phenomena including cyclones, hail storms, and torrential rain can cause immense water damage to commercial buildings. SERVPRO mentions the several risks that these weather conditions pose to commercial buildings: 

  • Structural failure

Flooding can cause severe structural damage to a commercial building that can make the property unsafe. This not only creates liability and causes insurance challenges for the property owners, but entails massive and expensive repairs.

  • Mold growth

Mold grows in the presence of moisture and can lead to several health effects. Mold can grow inside floors, walls, cabinets, and even the air ducts if the water damage is not checked at the earliest. 

  • Concrete cancer

Concrete in commercial buildings is reinforced with steel bars or mesh, which corrodes in the presence of air and water. Corroding steel then expands, resulting in ‘spalling’ - a cracking of surrounding concrete. This concrete cancer can spread if not arrested in time. 

  • Leaks

Leaks caused by storms can ruin the contents of the property, such as furniture, equipment, electrical systems, and other items. It can also cause ceiling, wall, and floor damage.

  • Diminished property value

Storm damage can severely impact property values. Without correct or sufficient preventive measures, a commercial property can lose value to flood damage.

Preventive measures for commercial buildings

Rising river beds, tropical storms, heavy surface rainfall, or excessive rainfall in a short period, can damage commercial properties. There are certain preventive measures property owners can take to keep commercial buildings safe from impending damage.

  • Assess the property: Identify vulnerable points and make repairs or amendments accordingly. Examine drain pipes and roofing and address any loose tiles or fixtures on balconies or terraces. Find ways to prevent water damage on flat roofs, where puddles can form after rain.

  • Flood-proof basements: Give attention to basements as they could prove to be the best way to keep the building dry in case of flooding. Caulk the cracks, patch foundation walls, and install a sump pump in the basement. An underground car park with leaking pipes or water damage can cause cracks and damage to the surfaces, damage parked vehicles, and pose a safety risk to occupants. Exterior excavation waterproofing, crack injections, and waterproofing from the ground up can flood-proof the building’s basement.

  • Improve landscaping: Graded landscaping will allow water to run down and away from the property foundation. Downspouts should be relocated so that water from the roof falls far from the property foundations.

  • Clean up: Cleaning out gutters, downspouts, as well as roof and perimeter drains before a storm arrives will prevent water from backing up into the building.

  • Inspect the HVAC system: The buildings’ heating, ventilation, and air conditioning system is extremely vulnerable when it comes to water damage. Any power outages or electrical surges must be prevented by elevating the HVAC and securing it with tight bolts and a waterproof cover.

Getting a professional assessment of the property for potential risks is one of the best preventive measures that commercial building owners can take. SERVPRO of Lakeway/Westlake is an experienced commercial restoration company that can be contacted for water, mold, and storm-related damage restoration.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Lakeway / Westlake is always updating its fleet and equipment so clients in Lakeway, West Lake Hills, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For commercial cleaning services, in Bee Cave, TX, and surrounding areas, call SERVPRO of Lakeway / Westlake today at (512) 261-4790.

How Commercial Damage Restoration Can Help a Business Mitigate the Effects of a Fire

4/22/2021 (Permalink)

Blog Summary: The effects of a fire are devastating in any context, but SERVPRO can help Bee Cave, TX, businesses mitigate these issues. They provide four tips for how to take advantage of their comprehensive commercial damage restoration service after a business goes up in flames.

According to the National Fire Protection Association, commercial damage restoration services saw the US fire loss rate at $25.6 billion in 2018. Many damages occurred as commercial water damage or flood cleanup after a blaze or wildfire dislodged natural waterways or soil. Mitigating the effects of fire on a business is possible, and fire and water restoration companies like SERVPRO offer four ways to help business owners move forward.

Effects of Business Fires and How Commercial Damage Restoration Helps

SERVPRO has spent several decades helping businesses restore their services after a fire in Bee Cave, Texas. These professionals understand the unique challenges facing local business owners, and the commercial damage restoration process helps in four primary areas: property damage, downtime, morale, and water damage.

#1 Property Damage

Fire damage can be challenging to assess, and even a small one can do a significant amount of damage. After the fire, soot and ash corrode surfaces and affect the building’s structural integrity. The longer a building stands untreated, the more severe the consequences (and the more expensive it is to restore).

SERVPRO offers an efficient commercial cleaning service that addresses all these aspects of property damage. Their trained team safely removes soot and ash while simultaneously dealing with structural issues under their comprehensive building restoration service. The team also evaluates which items are salvageable or require immediate disposal to ensure safety on-site. 

#2 Trading Downtime

After a fire, the site is closed for health and safety reasons. Hazardous materials and the building’s structural integrity compromise the area in ways that are not always obvious. Only trained technicians in safety gear can enter the scene, and there is bound to be downtime.

It can affect business, reducing income and producing additional costs. The downtime may also reach beyond profit, harming a company’s reputation and lowering consumer trust. That’s why fire and mold remediation companies like SERVPRO work quickly to ensure that the building is safe in the fastest possible time.

SERVPRO understands the need for minimal downtime, but they also prioritize health and safety for the sake of everyone in the building. Their trusted process includes evaluating the building networking to employ the extensive franchise resources for expert assistance. If they need to work around the clock to reduce downtime, it is possible to do so and still adhere to stringent safety protocols.

#3 Employee Morale

Fires are traumatic, even without injuries. Employees that work in a damaged office will remember the experience, and a poorly handled recovery will quickly lower morale and productivity. Some employees may also find other work during the enforced downtime period or feel the effects of trauma around what they’ve seen or felt during the emergency.

A commercial damage restoration service like SERVPRO erases all evidence of a fire, including smoke smells, burn marks, and other physical damage. Employees will have time to heal as the workplace falls back into its normal routines. 

#4 Residual Water Damage

A surprising and unpleasant side-effect of fires is the water damage due to fire fighting attempts. It causes structural damage, mold, and lingering odors. Comprehensive commercial damage restoration like SERVPRO’s includes:

  • water removal,
  • water damage restoration
  • soot and odor removal
  • contents restoration and cleaning 
  • mold removal
  • an air duct cleaning service to remove mold spores.

SERVPRO has worked with countless companies in Bee Cave, TX, offering reliable fire damage restoration service with a mix of talents to tackle any commercial damage restoration project. Visit the company directly at their Bee Cave, TX 78738 location, or call (512) 261-4790. Alternatively, follow SERVPRO on Facebook and find out how it serves the local business community.

How SERVPRO Handles Water Damages and Commercial Restoration

3/26/2021 (Permalink)

Blog Summary: The experts at SERVPRO of Lakeway / Westlake provide business owners with a guide to water damages and the commercial restoration process.

Any type of damage to a commercial building can be catastrophic for profits, but from wiring problems to mold, water damage poses unique risks. Business owners need to know what to expect from the restoration process.

The experts at SERVPRO of Lakeway / Westlake are here to help with that. With over two decades in the business, they are a local leader in commercial water damage restoration

A Guide to Water Damages and Commercial Restoration 

Whether from a flood, storm, or burst pipe, the first step after discovering water damage is to take steps to prevent further damage. In the case of plumbing damage, that entails shutting off the water. For storm damage or flooding, cover any broken windows, try to seal doors, and place something to catch water under roof or ceiling leaks.

For safety purposes, it may also be a good idea to cut power to the building or area of water exposure if it’s limited to one room. Once the space is safe, call a water damage restoration company. 

What to Do While Waiting

While waiting for help to arrive, begin documenting the damage. Photos and videos of the damage and/or flooding will be helpful during the insurance claims process, assuming the damage is covered. Commercial property insurance will cover most water damage, including that from:

  • Storms
  • Flooding
  • Fire suppression system failure
  • Sudden plumbing malfunctions

Property insurance may not cover slow leaks, sewage backups, and frozen pipes if it's determined the damage was preventable. The restoration specialist will be able to offer information regarding the likelihood of claim approval following an inspection of the damage. 

The Commercial Water Damage Restoration Process

Step 1: Inspection and damage assessment: Upon arrival, the water damage restoration company will ensure that the property is safe and the source of exposure has been contained. Then they will assess the damage and provide a quote. 

Step 2: Water Removal and Extraction:  After quote approval, the water removal process will begin using industrial pumps and wet/dry vacuums. 

Step 3: Drying and Dehumidification: With the bulk of the water removed, the crew will move on to drying and dehumidification. This step is very important as excess moisture can allow mold to take hold within 24 to 48 hours. Mold can not only destroy building materials and lead to unpleasant odors, but it also presents health effects.

Step 4: Clean Up, Repair, and restoration: The final step is to clean, sanitize, and deodorize all surfaces exposed to water and replace or repair any damage. This process may include dry cleaning, sheetrock removal, carpet shampooing, and more. 

After that, pending a final inspection, the commercial space can reopen and get back to business as usual. The entire water damage restoration process rarely takes more than 72 hours, often far less, but the exact downtime will vary depending on the extent of the damage.


SERVPRO of Lakeway / Westlake holds more than a dozen certifications in the building restoration field from respected organizations such as the Occupational Safety and Health Administration (OSHA) and the Institute of Inspection Cleaning and Restoration Certification (IICRC). 

The SERVPRO team has the tools and expertise to tackle commercial water restoration projects of all sizes. For more information about commercial water damage restoration in the Austin and West Lake Hills area, call (512)-261-4790 or follow SERVPRO on Facebook for the latest service updates!

Contact Information:

SERVPRO of Lakeway / Westlake

12600 Hill Country Boulevard

Building – 5 Suite R-275

Bee Cave, TX 73738

Why SERVPRO Is a Trusted Commercial Mold Remediation Company

2/23/2021 (Permalink)

Blog Summary: Mold removal and remediation is often necessary after commercial water damage. Below is an overview of some challenges involved with mold remediation and why SERVPRO of Lakeway / Westlake is the right company for the job.

Water damage in a commercial property can lead to a long list of issues, from the need for extensive flood cleanup and water removal to business interruptions. However, failing to address excess moisture in the premises can lead to mold growth, presenting additional challenges. 

SERVPRO of Lakeway / Westlake is a leading water damage restoration and mold remediation company serving Bee Cave, Texas. Here’s a bit more about mold remediation, its challenges, and why SERVPRO is the right company to call.

Why Commercial Mold Remediation Is Necessary

Mold is a serious issue for business owners. Harmless microscopic mold spores are present in every environment to some degree. However, excessive indoor moisture can spur additional growth that could produce health effects in people who inhale them.

Fungal growth can also cause considerable property damage. When spores attach to moist areas inside the building, they will grow, spread, and digest the material, causing the item’s eventual destruction. 

Mold is a liability for commercial property owners as a result of general health effects from exposure. Prevention and immediate remediation from a qualified company like SERVPRO of Lakeway / Westlake are integral to reduce the chances of mold growth.

Qualities of a Credible Commercial Mold Remediation Company

To protect furniture, flooring, products, employees, and customers from mold, business owners in Bee Cave need the help of a professional remediation company. Hiring the right company for the job can mean the difference between an ongoing mold problem and a viable mold management solution. 


It’s best to work with a dependable water damage restoration and mold removal company. A service that has the trust of residents will have years of relevant experience managing mold in various commercial property types, including restaurants, retail establishments, and offices. SERVPRO has served Texas home and business owners for over 20 years and has a reputation for superior results and service.

Level of Expertise

Remediation specialists require outstanding attention to detail for safety and accuracy, proper mold cleaning techniques, and correct usage of equipment like humidity meters and borescope cameras. 

SERVPRO of Lakeway / Westlake has several certifications proving their ability to identify and remediate mold infestations. As Applied Microbial Remediation Specialists, their team has the skills and know-how to handle everything that comes with the remediation process.

Comprehensive Services

Mold remediation usually goes hand-in-hand with water restoration because of the relationship between fungal growth and excess indoor moisture. However, managing mold requires extensive cleaning of affected surfaces. 

SERVPRO of Lakeway / Westlake is a commercial cleaning service as well as a trusted mold remediation company. Their specialists understand that deep cleaning is necessary to ensure no visible trace of mold is present for a successful remediation. They even offer an air duct cleaning service to address mold in HVAC systems that could spread throughout the building as air circulates through the vents.


Whether a mold issue stems from a significant weather condition or a slow roof leak, business owners can count on SERVPRO at Lakeway / Westlake in Bee Cave, Texas, to provide prompt water cleanup and mold removal services. Their team receives special training to quickly and safely address mold issues. They understand the health and productivity effects mold growth can cause businesses and will work diligently to contain and manage the situation.

Call (512) 261-4790 to request service today from Texas’s leading building restoration service or visit them on Facebook to learn more about their water, fire, and storm restoration solutions.

Contact Information:

SERVPRO of Lakeway / Westlake

12600 Hill country Boulevard

Building - 5 Suite R-275

Bee Cave, TX 73738

Breathe easier with professional HVAC and air duct service provided by SERVPRO

1/19/2021 (Permalink)

Blog Summary: Overworked air systems can make your home uncomfortable, but they can also cause financial stress. SERVPRO provides an in-depth walkthrough on ways to improve air quality while improving energy efficiency.

Bee Cave, Texas, as well as the surrounding areas, has a somewhat temperamental climate. From hot summer days to cold winter nights, your HVAC system will always be putting in work. 

Clients have enjoyed cleaner air and lower electric bills with SERVPRO by their side. See what their team has to say about their commercial cleaning services and why you need them.

Guide to Commercial HVAC and Air Duct Cleaning Service

Why pay for HVAC or air duct cleaning services?

Adding another recurring service may not immediately seem like an effective method of reducing overhead. However, the benefits of regular HVAC maintenance greatly outweigh the costs.

The Indoor Air Quality Association reports that commercial cleaning services can reduce the likelihood of an HVAC system breakdown by up to 95%. If such an event occurs, a new HVAC system can cost anywhere from $6,000 to $12,000 per 1,000 sq ft. Furthermore, preventative maintenance can also reduce energy costs by up to 30% by increasing system efficiency. 

Financial benefits aside, neglecting commercial cleaning services can also give rise to significant health concerns. Vermin droppings and moisture can accumulate in air ducts, posing significant health concerns for business owners and employees alike. 

Improper water cleanup can lead to bacterial growth. If you do not address small mold removal issues early, you might have to call in more help. The last thing you want to see is mold remediation companies lined up in the parking lot. 

What do commercial cleaning services and maintenance look like?

HVAC maintenance, sometimes called a tune-up, involves the inspection and optimization of the system as a whole. Technicians will assess the ability of the HVAC unit to produce and distribute cool and warm air in an even and consistent fashion. The tune-up will calibrate the HVAC unit to efficiently control the interior air environment, reducing energy costs.

Air duct cleaning involves a thorough inspection and removal process. The first step calls for an internal check of every nook and cranny in the air duct system to catch every undesirable build-up. Then, technicians will use specialized equipment to clean the ducts comprehensively for dust, mold, vermin droppings, and anything else found.

Both practices must take place on an annual basis for optimal results. Customer experiences with SERVPRO speak to the results of commercial cleaning services done right.

How to decide who to choose?

The first factor in deciding who to hire will likely involve finances. You want someone within your budget, but that does not mean you should settle for inadequate service.

Do not neglect to consider the following factors:

  • Professional certification
  • Experience working on commercial systems
  • Scheduling flexibility
  • Case-by-case estimation
  • Specialized commercial cleaning equipment

The importance of weighing each factor equally lies in the differences between residential and commercial HVAC and air duct systems. Smaller-scale teams may lack the experience, expertise, or equipment to handle the job properly. They can fail to carry out routine maintenance to industry standards, potentially causing costly accidents.

Even at an initial glance, commercial systems cannot compare to residential systems in complexity and size. Though a smaller, inexperienced technician may take care to avoid causing accidental damage, the cleaning process may end up taking much longer, leaving the client to deal with ongoing maintenance.


SERVPRO has helped Bee Cave, TX residents for decades and offers much more than commercial cleaning service. Their friendly team members are your local pros for fire damage restoration, flood cleanup and commercial water damage, building restoration service, and more. 

If you are in the 78738 area, call SERVPRO  of Lakeway / Westlake today at (512) 261-4790 to receive a personalized quote.

Restoring Safety: Sewage Cleanup Process

12/17/2020 (Permalink)

Restoring Safety: Sewage Cleanup Process

When your business experiences water damage from a flooded toilet or sewer backup, the cleanup process is more intricate than just wiping everything down with disinfectant towelettes. Make sure everyone is safe and then call in professionals. Water restoration specialists can dry the area, clean it, and test it to ensure all harmful microbes and bacteria are gone. How this process works is generally as follows:

  1. Identifying and Repairing Source of Problem

The first thing to accomplish is stop any ongoing issues so that the mess does not get larger. This may be done by a plumber.  Once the flooded toilet has been unclogged or the lines cleared, sewage cleanup can begin.

  1. Assessment of Damage

The sewage cleanup professionals will  inspect and determine the type of water and then plan the appropriate response to safely restore your business. They will also assess the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

  1. Removing Water and Sewage

The bulk of the contaminated water must be removed before anything can be cleaned. Trained technicians use specialized equipment to remove the contaminated water for proper disposal, helping to prevent secondary water damage and mold growth.

  1. Identifying Salvageable vs. Contaminated Items

After most of the contaminated water is gone, individual items are evaluated for restoration or discarding. Before discarding any items, make sure you take photos to prove the loss to the insurance adjuster who decides how much your policy covers. Some restoration companies offer documentation services with photos and a physical inventory.

  1. Drying and Cleaning, 

Technicians will finish drying the building with water extraction equipment. They may have to remove parts of the wall or any insulation that was affected by the contaminated water. Anything that remains must be disinfected with chemicals that have been specially formulated to combat the contaminants in the sewage. 

  1. Testing

This step is vital for making sure that the effort from previous steps was effective. Technicians test for contaminants and hopefully declare your building safe.

  1. Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in the business depending on the extent of damage.

Once everything has been cleaned, tested and restored items can be moved back into place. The completion of the sewer cleanup process means you are back in business.

Visit us at for more information.

Flood Aftermath: Three Infestations You Want to Prevent

12/16/2020 (Permalink)

If you have standing water from a flood, your business is susceptible to many different types of infestation. The three most common and most damaging factors that affect flooded facilities are the following:


Most of the peskiest bugs out there love it when your building has a flood. That's because some lay eggs in stagnant water while others feast on the building materials softened up by moisture. Getting rid of the water as soon as possible is a priority if you want to avoid turning your facility into a swarm of insects.


Warm weather flooding provides a breeding ground for bacteria. Even if the water source is clean, it is unlikely that every object the flood water comes into contact with is disinfected. Organic materials begin dissolving in water very quickly, becoming a food source for harmful bacteria. A good flood recovery company will come armed with antiseptics for this reason.

Black Mold

It can take as little as 24 hours for the first spores to start multiplying in a flooded area. This is because mold spores are present no matter how clean the building. Add a high level of moisture, and mold will start multiplying at a rapid pace, taking over the walls, ceilings and furnishings of your business. This is what makes mold one of the most common secondary sources of loss in businesses after a major water event.

Insects, diseases and mold growth form a triad of secondary problems that can cost a fortune to clean. Call a flood restoration company such as,  SERVPRO of Lakeway / Westlake. This locally owned and operated franchise will ensure that your water damage is taken care of correctly, minimizing the risk of having issues in the future. 

What to Know About Mold and Your Business

12/15/2020 (Permalink)

Mold growth is one thing that can cause issues for any business. Fortunately, the more you know, the easier it is to prevent. Proper mitigation is made easier by knowing the following about mold.

  1. Ideal Conditions for Mold Growth

Knowing what mold is and how it grows is important.  So what is mold?

Is first and foremost a fungi. This means it consumes organic materials, and thrives in areas dark and moist or with high humidity. Mold grows in colonies. This means that most visible mold infestations are actually groups of multiple spores instead. Fortunately, the growth rate can be slow making it easy to identify and remove.

  1. Mold Can Grow in Hidden Places

It's also important to know where mold growth may occur. Mold is typically found in places where water damage has been a problem. This is because such damage creates the ideal environment for growth. Be sure to check in areas such as ventilation shafts, behind walls, or under flooring, closets, and anywhere high humidity is an issue.

  1. Mold is Removable

Thankfully, mold removal is possible. If you find spores on your business property, then you may want to contact a mold remediation service. They may be able to look at the surrounding area for any spreading, or additional problems the spores may have caused and advise on the proper process based on your situation. Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area.  

Preventing mold growth in your place of business can be as easy as understanding the conditions that contribute to growth, where they can grow, and that mold can be removed. If you believe you may have found mold on your property, it's best to contact a professional prior to removal.

Can Hail Really Harm My Business?

12/14/2020 (Permalink)

Business owners know hail storms cause damage to vehicles. Far fewer recognize the threat they pose to your commercial building. Hail storms are responsible for approximately $1 billion in damage each year nationwide.

What Is Hail?

Hail is a type of frozen precipitation that forms when water droplets freeze together and fall to the earth. Occurring in strong to severe thunderstorms, hail varies in size from as small as a pea, as large as a softball, or even larger. Hail typically includes jagged edges that can inflict severe damage. Other important things to know about are:

  • Hail doesn't have to be large to be damaging
  • Hail storms can happen any time of year
  • Wind strength and speed influences the severity of hail impact
  • Dangerous hail events outpace tornadoes

Common Damage from Hail

Hail most typically causes two types of roof damage. The first, and most severe is functional damage. Functional damage affects roof performance possibly diminishing roof integrity. The damage can include holes, cracks and bald spots where shingles have come off.

The second type is cosmetic concerns appearance rather than roof function. This damage can include dark spots, dents and pock marks that occur when hail comes crashing onto the roof.

The roof of your business isn’t the only area susceptible to hail damage. Hail can break windows, exposing your business and staff to glass and being pelted by the hail itself.

Hail events can be damaging and highly expensive.  If a hail storm has already caused roof damage or worse, call SERVPRO of Lakeway / Westlake, specialists in storm cleanup to make things right.

Surprising Benefits of Hiring a Commercial Cleaning Service

12/9/2020 (Permalink)

Blog Summary: The cleanliness and organization of a business are crucial for its success. Acquiring the services of commercial cleaning services like SERVPRO of Lakeway/Westlake is highly beneficial for the business owner, employees, and customers, especially after a disaster.

Surprising Benefits of Hiring a Commercial Cleaning Service

Maintaining a high standard of cleanliness is essential for the success of a business. Keeping your office clean is a time-consuming job, and if you leave the task up to employees, they might not complete their daily work obligations. 

By hiring a commercial cleaning service, you can free up time and resources for your company’s day-to-day operations. 

Working with a reputable commercial cleaning service like SERVPRO of Lakeway/Westlake in Bee Cave, Texas, will benefit your business, employees, and clients.

Benefits of Using a Commercial Cleaning Service

Make a Positive First Impression

A commercial property’s appearance makes a lasting impression on prospective customers, and it could be a contributing factor to whether or not they choose to do business with the company. Visible dust, stained floors, overflowing trash, unsanitary bathrooms, and foul odors can negatively impact a customer’s perception of how the business operates.

With the assistance of a professional commercial cleaning service, your workplace will look and smell fresh, increasing your customers’ confidence in your business. 

Increase Employee Productivity

For a successful business, your employees need to have exceptional productivity and time management skills. Taking the time to clean the workplace prevents workers from concentrating on their primary tasks. A commercial cleaning service will handle all the company’s cleaning needs, allowing employees to focus on their assigned work.

The cleaning service also understands the importance of sanitizing common areas such as breakrooms, bathrooms, and workspaces. If one person spreads their germs, it can severely impact the company’s productivity. By frequently disinfecting these areas, fewer viruses, bacteria, and germs will spread through the business, resulting in reduced sick days and absences.

Long-Term Savings

Commercial cleaning services do more than simple housekeeping tasks, including cleaning hard-to-reach or often neglected areas throughout the workplace. With the cleaner’s attention to detail, you will have fewer maintenance costs from replacing stained carpets, repairing dust-clogged HVAC systems, and repainting walls with embedded dirt. 

High-Quality Cleaning Skills and Equipment

Even if your workers attempt to keep their workspace clean, they may not have the skills and tools to do so correctly. Your office might look clean, but germs could still be present. Professional cleaning services know how to use the latest industry practices, equipment, tools, and products to thoroughly clean surfaces instead of inadvertently spreading dust, dirt, and germs.

Emergency Cleaning and Restoration

Some commercial cleaning services include a building restoration service to help clients recover after natural or man-made disasters arise. Fires, floods, severe weather, and burst pipes can lead to severe damage requiring extensive cleanups, repairs, and renovations. 

By hiring one commercial cleaning company, you can avoid having to meet with fire damage restoration services, commercial water damage businesses, and mold remediation companies.

Some of the specialized services a commercial cleaning company may offer are:

  • Flood cleanup
  • Water removal
  • Fire damage restoration
  • Mold removal and remediation

Commercial cleaning services that offer emergency services will help restore your business to its pre-disaster condition. Their highly trained staff will use specialized equipment to ensure the worksite is safe and attractive.

Why SERVPRO of Lakeway/Westlake?

SERVPRO of Lakeway/Westlake is the go-to commercial cleaning service for many businesses throughout Bee Cave, Texas. The team offers a wide array of services, from deep cleaning carpets to water cleanup and odor elimination. They also provide several specialized services to clean and restore businesses after fires, environmental disasters, water damage from floods, and other emergency circumstances.

To learn more about this commercial cleaning service, call the SERVPRO of Lakeway/Westlake team at (512) 261-4790 today.

Contact Information:

SERVPRO of Lakeway/Westlake

12600 Hill Country Boulevard

Building – 5 Suite R-275

Bee Cave, TX 73738

Three Types of Mold Tests

12/8/2020 (Permalink)

If you believe you have mold in your place of business then you may have contacted an Austin, TX, industrial hygienist to perform a mold test. Depending on the type of mold being analyzed, they may have performed one of three different mold tests. Here’s what you need to know about each of them.

Surface Test

If your business has visible mold, in many cases testing may not be necessary. However, the surface test is helpful during the following instances.

  • Early stages when mold is unidentifiable
  • The substance may be something other than mold growth
  • When checking other areas for contamination
  • After cleaning to ensure no mold remains

A mold remediation professional will know when to use this test and what areas should be examined.

Air Test

Air tests calculate the amount of, if any, mold spores present in the air. This test is typically used when mold is suspected but not yet visible. This type of test may also show ventilation or moisture issues which could contribute to a mold problem.

Bulk Test

Mold inspectors may also use the bulk test. Most commonly used when looking for possible hidden contaminants this testing involves taking a sample of the material itself. It is used to determine if mold is growing on a surface, and how far the mold has penetrated the material. 

An industrial hygienist can use testing to determine if, and what type of, mold may be in your company building. The results of these tests can allow you to take appropriate steps to remedy the situation.

Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. SERVPRO of Lakeway / Westlake can advise you on this process, providing guidance based on your unique situation.

Fire Prevention Tasks for Your Business

6/19/2019 (Permalink)

Fire Prevention Tasks for Your Business

A fire can cause severe damage to business equipment, materials, and structures. As a business owner, focusing on fire risk assessment, fire prevention, and staff education can help reduce your chance of fire and smoke damage. Here are three tips to help:

Assess the risk of fire hazards : The National Fire Protection Association offers handbooks and other publications on the fire safety code in place for businesses. If your local government offers it, a visit from a fire marshal is a great step for your fire prevention plan. If a marshal visit isn't available, ask for workplace fire risk assessment guidance from your building's property manager.

Have fire protection equipment : If you have an automatic sprinkler system in place, this will provide primary fire protection for your business.

Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. Your best bet is multipurpose extinguishers, which will douse most small fires with ease, without shorting out your electronics.

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plan : Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan : In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid : In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Source: State Farm

Tips to Prevent Water Damage to your Commercial Space

6/17/2019 (Permalink)

Tips to Prevent Water Damage to your Commercial Space

  1. Train all employees on the location of the water shut off valves and make sure they are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of West Austin / Lakeway

SERVPRO® of West Austin / Lakeway will Deep Clean your Restaurant

6/12/2019 (Permalink)

SERVPRO® of West Austin / Lakeway will Deep Clean your Restaurant

SERVPRO of West Austin / Lakeway uses industrial grade cleaning equipment, solutions, and cleaning agents to ensure all areas including walls, floors, and counter tops are both cleaned and sanitized. This cleaning process should be done at least every 6 months to ensure a clean environment.

In addition to the restaurant's cleanliness, it will also great help the restaurant's appearance to its customers. A restaurant's: atmosphere, attention to detail, and well-kept facilities are important for a customer's good first impression. 

Deep cleaning is also very important for safety. Daily mopping sustains a clean floor, but will not scrub deeply enough to remove certain bacteria. Sticky floors and unwanted objects can cause personnel or guests to slip. For a truly clean floor, it is important to remove: grease, oil, gum and even mold.

For a deep cleaning of your restaurant, please call SERVPRO® of West Austin / Lakeway today!

Source: Yahoo Finance Online Jan 2019

Preventing mold and bacterial growth in the building’s ventilation system

6/12/2019 (Permalink)

Preventing mold and bacterial growth in the building’s ventilation system

Ventilation systems should be checked regularly, particularly for damp filters and overall cleanliness. A preventive maintenance plan should be put into place for each major component of the building’s ventilation system. Contact your equipment supplier or manufacturer for recommended maintenance schedules and operations and maintenance manuals. Components that are exposed to water (e.g., drainage pans, coils, cooling towers, and humidifiers) require scrupulous maintenance to prevent microbial 10 growth and the entry of undesired microorganisms or chemicals into the indoor air stream.

Air duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems. The components of these systems may become contaminated with mold if moisture is present within the system, resulting in the potential release of mold spores throughout the building. All components of the system must be cleaned. Failure to clean a component of a contaminated system can result in re-contamination of the entire system. Water-damaged or contaminated porous materials in the ductwork or other air handling system components should be removed and replaced. Ventilation system filters should be checked regularly to ensure that they are seated properly. Filters should be replaced on a routine schedule.

Source: OSHA Online. Jan 2019

SERVPRO® Will Work with Your Business' Insurance Company

1/1/2019 (Permalink)

SERVPRO® Will Work with Your Business' Insurance Company

In the unfortunate event your business suffers water, fire, or mold damage, SERVPRO® West Austin and Lakeway will work with your insurance company, so you have less work load on your plate.  Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for over 10 years, whatever property and casualty insurance company your business uses, odds are we have worked with them in the past.  Give us a call to set up an emergency preparedness plan for your business today. SERVPRO® of West Austin and Lakeway will work hard to make any damage, "Like it never even happened."

Would your business be prepared in the event of a disaster?

1/1/2019 (Permalink)

Would your business be prepared in the event of a disaster?

What would you do if your business suffered: Water Damage, Fire Damage, Smoke Damage, Mold, or a Bio-Hazard contamination? Do you have a plan in place? SERPVRO® offers at no charge a business "Ready Plan" app for your phone that will walk you through a preparedness  plan that could save your business $1,000's. 

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. In general, the faster the response time to a disaster, the less secondary damage can occur. SERVPRO is "faster to any disaster" and works with you and your employees every step of the way.

The SERVPRO Ready Plan app will guide you through a: Water Damage event, Fire Damage event, Mold, Bio-Hazard contamination, and more.  Pre-planning and having this app on the ready can help to give you tremendous peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

What is the SERVPRO® Ready Plan Tool

9/25/2018 (Permalink)

What is the SERVPRO® Ready Plan Tool

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

SERVPRO® of West Austin/Lakeway has restoration experts available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold mitigation and removal. Our Large Loss Division has the expertise to manage the cost and operations of large commercial disaster recovery projects.

Commercial Cleaning

6/21/2018 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Austin/Lakeway

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

West Austin/Lakeway No Job Is Too Large

6/15/2018 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Austin/Lakeway

We specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

No Job To Big For SERVPRO West Austin/Lakeway

6/15/2018 (Permalink)

Flooding and water damage events at West Austin/Lakeway commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Austin/Lakeway

We specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.